AI automation and digital products that work in practice

Smartomate designs AI-assisted workflows and builds digital products for small and mid-sized organisations – with people in control of every step. Our own platform, Spotvibez, shows the approach at work in tourism.

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What we do

We start from the process, not from the tool: where work gets stuck today, which steps an AI agent can take over, and where a person has to decide.

  • A specialist working on a laptop in a dimly lit office

    AI & Agentic Automation

    AI agents that read, sort and prepare work inside your processes – with clear rules and human checkpoints.

    Explore AI & agentic automation

  • Sticky notes mapping process steps such as ETL, API and SAP on a wooden table

    Process & Workflow Automation

    Hand-offs, approvals and data transfers between systems, modelled once and run automatically.

    Explore process automation

  • A guest taps a self check-in tablet at a hotel reception

    Our solution: Spotvibez

    From process to product: Spotvibez, our platform for destinations, local providers and restaurants (SGS – Smart Gastronomy Solution).

    See our solutions

  • A team sorting idea notes during a workshop

    EU Innovation & R&D

    Technology partner in EU consortia: digital pilots, AI and data work packages.

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Where automation pays off first

In most organisations the same few patterns cost the most time. These are typical first projects:

  • Incoming requests – e-mails, forms and enquiries read, classified and routed, with a draft reply for a person to approve
  • Documents – data taken from offers, orders or applications and checked against your records
  • Approvals and hand-offs – one modelled process instead of e-mail chains and spreadsheets
  • Multilingual content – drafts in several languages, reviewed before publication

We have built such processes for more than 30 years – in banking, insurance, logistics and public administration – on platforms such as Appian and Camunda, and today with AI agents.

Proven in tourism: Spotvibez

Spotvibez is our own platform for destinations, local providers and restaurants – the brand of SGS – Smart Gastronomy Solution. It brings routes, providers and bookable experiences together in one place: interactive maps with route stages, provider pages with opening hours and contacts, and experiences that guests book and pay for online – in Slovenian, English, German and Italian.

It is where we apply our process and AI work every day: structured data instead of scattered information, and content drafted with AI and checked by people.

Explore Spotvibez

Why work with us

  • 30+ years

    Of process automation, BPM and project development in banking, insurance, logistics, government, tourism and regional development.

    Meet the founders

  • EU co-funded

    The development of Spotvibez (project SGS – Smart Gastronomy Solution) is co-funded by the Republic of Slovenia and the European Union (ERDF), 2025–2027.

    About the SGS project

  • Human oversight

    AI assistance in our solutions stays reviewable and under the control of the people responsible for it.

    How we use AI

Which process would you automate first?

Tell us where time gets lost today – manual hand-offs, full inboxes, copying between systems. In a short call we sketch what an AI-assisted workflow could look like, with your people staying in control.

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