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Our Services

At Smartomate, we help tourism, gastronomy, and experience-based businesses digitize how they present offers, engage visitors, manage reservations, and improve operations. Our services are designed for SMEs, destinations, and ecosystem actors that want practical digital transformation without unnecessary complexity.

Tourism Experience Digitalisation

We help providers present experiences, venues, and offers in a way that is clear, attractive, and ready for visitor action.

Typical services include:

  • experience detail pages
  • provider and venue presentation
  • multilingual content structure
  • storytelling-based offer design
  • practical visitor information and accessibility content

Reservation & Visitor Journey Solutions

We design lightweight digital workflows that make it easier for visitors to discover and book experiences.

Use cases include:

  • tastings and workshops
  • gastronomy experiences
  • guided visits
  • group reservations
  • reservation inquiry and confirmation flows

Spotvibez Services

Through Spotvibez, we support tourism and hospitality providers with:

  • digital presentation of offers
  • reservation enablement
  • visitor communication
  • content and storytelling support
  • related-experience linking and cross-promotion

Storytelling & Multilingual Communication

Experiences are stronger when they are not only bookable, but meaningful.

We help providers create:

  • story-driven experience pages
  • host and place narratives
  • multilingual visitor-facing content
  • AI-supported draft content with human review
  • structured content for websites, apps, and campaigns

Data-Driven Seasonal Resilience

We help small tourism providers use simple data to better understand what gets viewed, what gets booked, and what performs across the year.

This supports:

  • off-season activation
  • better targeting of experiences
  • improved visibility into visitor demand
  • evidence-based planning of content, timing, and offers

Process Automation & AI Support

Our background in automation and AI helps us connect visitor-facing tools with practical operational support.

We provide:

  • workflow design
  • booking and communication support flows
  • AI-assisted information services
  • orchestration of structured processes with human oversight

EU Innovation & Project Support

We support clients and partners in shaping and implementing innovation-oriented projects in tourism and related sectors.

This includes:

  • project concept design
  • proposal support
  • pilot scoping
  • innovation partnerships
  • implementation of funded digital solutions